Kelly is the fertility nurse at Access Fertility. With over a decade as a fertility nurse for NHS and private IVF clinics, Kelly has a wealth of knowledge and experience that she shares with patients and the Access Fertility team. In this quick interview, we get to know our resident IVF expert.
What do you do here at Access Fertility, Kelly?
As the lead fertility nurse at Access Fertility, my main responsibility is to support our patients. I offer free consultations with any patient, regardless of whether they choose to proceed with our programmes. I’m here to answer any questions at all, and to guide patients on their next steps. I also do medical reviews, assessing the patient information from the clinic to decide how Access Fertility might be able to help. Finally, I train the Access Fertility patient advisors. We pride ourselves on the team having a good understanding of the IVF process, and it’s my job to ensure they’re equipped with the knowledge they need to support our patients to the highest standard.
What were you doing before you came to Access Fertility?
I started my career as an acute elderly care nurse, looking after very frail and weak older people. Then I moved into Perioperative care, helping patients after they’d been through operations under general and spinal anaesthetic. That was probably the most active time of my career. The main reason being, I was also branching out as a teacher and examiner at Kingston University and across the Trust that I was with at the time. Shortly after, I was seconded into fertility. That was 10 years ago, and it became quite a substantial stage in my career. I was a fertility nurse in NHS and private clinics. By combining that fertility experience with my teaching background, I’m well suited to train the patient advisors at Access Fertility. I came on board in 2018 and haven’t looked back!
What do you enjoy about your work here?
I enjoy the variety of my day. One moment I’m talking to patients about their concerns, the next I’m training our patient advisors. I love helping them to support our patients, and reviewing profiles for our programmes with my team. It’s a real mix, and it’s very rewarding.
Tell us something surprising that you’ve learned in your work here.
For me, it’s been a real change to work remotely. Every interaction with patients at Access Fertility is done on the phone or online. After working in clinics, where everything is face-to-face, that’s quite a transition. Even though I’ve been here for three years, it still feels new. Of course, everything has its pros and cons, but I would say for patients, the benefits are fantastic. It’s convenient to talk to someone from the comfort of your own home, and helps reduce all the clinic trips you need to make. What’s more, the opportunity to talk to a nurse not tied to a clinic, before you commit yourself, is a real advantage. If you want a consultation with a clinic, you have to register and pay first. Meanwhile with Access Fertility, you can book in a 30 minute call for free, and I think that’s very valuable.
What do you enjoy doing outside work, Kelly?
I love reading – my favourite author is Anne Cleeves, who writes Vera (now adapted as a TV series). We also have an allotment, so I spend a lot of my time there, especially at this time of the year. There’s a lot going on down there at the moment!