Some patients have been contacting us regarding the Coronavirus and what impact this might have on their treatment. We thought it would be helpful to set out answers to some common questions.
- Q:Can I have IVF treatment during lockdown?A:
Yes, clinics have not been told to close and are continuing to deliver treatment normally. However, please contact your clinic directly to check if they have any special measures that you need to be aware of.
- Q:Is it safe to have IVF treatment during lockdown?A:
All clinics have implemented strong Coronavirus safety measures and have been advised it is safe to continue delivering IVF treatment during lockdown.
- Q:How is Access Fertility coping with Coronavirus?A:
As a business, Access Fertility is in a strong financial position to manage the uncertainty around coronavirus and has a robust structure in place to meet current and future patients’ needs.
– The company has always been in profit and has built up significant cash reserves to ensure stability in times of unexpected turbulence
– Even if the current situation was to continue for 12 or 18 months the company’s future would be secure
– Access Fertility has prepared prudently over the past five years and is in a strong position to manage the current uncertainty and protect our patients
- Q:What happens if my treatment cycle is cancelled because of Coronavirus?A:
In line with our standard policy Access Fertility will cover the cost of one cancelled cycle per programme, whatever the cause. Patients will continue to cover the cost of any additional cancelled cycles.
- Q:What happens if I make payment and cannot start treatment due to Coronavirus?A:
There are no timeframes to start treatment in the current situation. If you have made payment for a programme but cannot begin treatment do not worry, you can begin when you/your clinic are ready.
- Q:What happens if I have egg collection but cannot attend embryo transfer?A:
You would need to check with your clinic but it is likely your embryos would be frozen and stored ready to use at a later date. Access Fertility would cover all frozen embryo transfers and the freezing and storage for 12 months.
- Q:I’ve had treatment on my programme already but don’t want to/cannot start my next cycle. Is there a time period I need to start my next cycle by?A:
There is no time limit on our programmes. If a patient wants to take a break of several months before their next cycle that is possible. If you wish to do this please contact Access Fertility. You can begin when you/your clinic are ready.
- Q:Can the Unlimited programme be paused?A:
Currently, clinics are delivering treatment normally and do not need to close so we are not pausing unlimited programmes.
- Q:Opening hoursA:
Our opening hours are now 8.00am – 6.00pm Monday to Thursday and 9.00am – 4pm Friday. Please call us to speak with our team of patient advisors. Alternatively, you can always send an email to email@example.com.
- Q:Is it safe to have IVF treatment during lockdown?